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Top Auto Insurance Companies – List Of Ten Best Carriers – Review Rates

To get the lowest car insurance rates, it helps if you are covered by the best companies in your area. Not only will they often have the cheapest prices, but they will be able to pay claims quicker, keep premiums more stable, and instantly  offer you the specific coverage you need, along with lower down-payments and same-day coverage. Additional discounts for claim-free driving, covering additional vehicles, and insuring other property and casualty products, may provide additional savings.

 

Of course, that's the easy part. Finding the best insurers can be quite a challenge. But after spending thousands of hours researching, studying and analyzing data and information, we believe we have found the answer. Listed below (in alphabetical order) are our top-rated companies for insuring your vehicles. Our criteria consists of a combination of rates, service, reliability, loyalty rewards, and customer service. The listed is updated quarterly, so recent changes in rates, discounts, or underwriting guidelines are taken into consideration.

 

NOTE: As we later mention, companies 11-20 aren't too shabby either! In fact, you could easily insert each of those carriers into our Top-10 list, and you wouldn't receive many complaints. Feel free to contact us for the entire list.

 

American Family An "A" rated company from A.M. Best. Their prices are not quite as competitive as in previous years, but they still are an attractive option in many areas. Usually, you buy directly from a broker. It is possible that they (because of contractual agreements) will not be able to offer you other options with different companies. State Farm also conducts business the same way. Since they are "captive" companies, it's always a good idea to get additional quotes before buying a policy from these types of carriers. There may be a large disparity when comparing prices for applicants with different driving records.

 

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American Family Offers Affordable Car Insurance Rates

 

They're not in every state right now (currently 19 states), but we assume they will be expanding. In Arizona and some nearby states, they are especially popular. American Family is actually the fourth biggest mutual property and casualty insurance company in the US, and covers many residences for their customers. States where coverage is available are Arizona, Colorado, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Minnesota, Missouri, Nebraska, Nevada, North Dakota, Ohio, Oregon, South Dakota, Utah, Washington, and Wisconsin.

 

One of their recent consumer endeavors is to determine how weather impacts different roofing materials, in an effort to reduce costs. A roofing research center has been built and any helpful data derived from the testing will be shared with the general public. By testing with both new and used materials, the results should provide valuable information that could lead to lower homeowner's insurance premiums. NOTE: Although not necessarily related to an auto policy, this type of research may help reduce costs in the future.

 

Auto-Owners  Perhaps another carrier that you have never heard of. But they have been around for awhile (since 1916) , and slowly, they plod along and offer great rates in about half of the country.  In a recent major customer-service survey, they ranked third among many national carriers. The results were based on the value of their policies, claims satisfaction and the number of customers who would recommend them to friends and neighbors. Although their prices are not as competitive as they were in the 1980s and 1990s, they still are a popular choice among consumers.

 

98% of their policyholders said they would renew their policy. Auto-Owners also stays up-to-date by offering a mobile app and a rider that covers injuries to your pets. Business and life policies are also offered. Their motto is: "You're more than a customer. You're an owner." They do a good job of promoting that.

 

Erie Maybe you don't know about them, but we do! They don't advertise (other than a few exceptions) and they are selective about the brokers that allow to represent their products. And yes, they do offer coverage outside of Pennsylvania. But their rates are very enticing in many states. Also,in some areas they have the best rates for teenage drivers. Of course, it helps if they have not had any at-fault accidents.

 

Currently, they offer policies in 11 states, but we expect expansion in the near future. They also offer life and business coverage so small business owners often find their packages attractive. Disciplined underwriting practices and investment philosophies have helped their prices stay competitive. We expect that tend to continue as they slowly increase their market share.

 

Esurance  If you like to handle everything online (billing, claims, policy changes, adding and subtracting drivers), then Esurance is the perfect choice. They say that everything is designed to save their customer time. And they are right! You can correspond via email, instant messaging or fax just about any time of the day.

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Esurance Handles Many Requests Online

 

They are a subsidiary of Allstate although they operate separately and independently. Esurance has won numerous awards, including "best pace to work" and "workplace diversity" from a number of sources. Their rates will vary quite a bit, depending upon where you live, but we generally include them in most quote requests. Each year, they add more coverage options and expand their product base.

 

Geico  They're definitely no longer for just government employees. Geico, a Berkshire-Hathaway company, now offers coverage to just about everyone. Not only do we offer their lowest rates, but products are also available through other brokers and selected websites. But that's not why we have them on our list.

 

They are dependable, and "hassle-free" is often a description we hear regarding their service. They offer many safety discounts that are approved by the Insurance Institute For Highway Safety and they are mentioned in many publications. And even though Geico is an old established carrier, they always seem to come up with innovative customer-friendly initiatives. And their commercials are always entertaining, although watching them won't lower your premium!

 

Recently, Geico started offering on-demand coverage in selected states (Texas, Virginia, and Maryland) so that consumers that utilize companies such as Uber or Lyft could obtain policies. Typically, commercial and taxi rates are extremely high, so the new policy is a money-saver. As the ridesharing concept continues to evolve and increase in popularity, policies will be offered in more states.
 

Liberty Mutual Although they don't have the brand appeal of State Farm and Nationwide, and don't have the great commercials like Geico or Progressive, Liberty Mutual does offer outstanding pricing in many states. Their "Better Car Replacement" option has been popular. This coverage replaces your vehicle (assuming a total loss) with a substitute that is one year newer and has 15,000 less miles.

 

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Liberty Mutual Offers Newer Car Replacement After Accidents

They still offer 12-month guarantees and like most other carriers, allow you to manage your policy online. Also, if you use their substitute-transportation benefit, there is no maximum coverage period which is a big plus. Their consumer ratings are typically very high, so customers seem to be satisfied. Also available is an "affinity program" offered by more than 10,000 employers, credit unions and alumni organizations. A fairly substantial discount is offered if you qualify. An additional reduction may apply if you payroll-deduct premiums.

 

One of their recent innovations applies to customers who also have their home covered with Liberty Mutual. By owning a smoke or carbon monoxide detector that can be remotely monitored, a discount will be applied to the premium. The condition of the batteries and household Wi-Fi can be observed online.

 

Progressive  For consumers that grew up in the Cleveland area, you may remember Progressive as a locally-run company that only specialized in high-risk drivers in Ohio. Times have changed! Now Progressive is one of the most recognized brand names in the industry. In addition to catchy commercials, they feature competitive rates and "Claim Mobiles" that come to you for estimates. Every big city seems to have a few of them helping policyholders all day.

 

The "Snapshot" mechanism also is available, which is unique to their customers. It will monitor your driving habits and patterns and determine if additional discounts on your premiums are warranted.  For slow careful occasional drivers, it's helpful. This electronic device is non-intrusive and can be easily installed (and uninstalled).

 

And then there is "Flo." Originally appearing in her first commercial in 2008, she just completed here 100th television ad with Progressive. Since the airing of the original ad, market-share has increased from 4.9% to over 8%, and continues to rise. Stephanie Courtney, who plays Flo's character, actually appeared on the now-canceled ABC show "Caveman."

 

USAA  They rarely will be the least expensive option in your area. But there's a pretty good chance you're going to be happy with the way you're treated. However, you do have to be active military, a veteran (with the appropriate discharge) or a family member to apply for coverage. This does limit the number of consumers who are able to qualify. The rumor that anybody can obtain a policy with USAA is not true.

 

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USAA Is For Active Or Retired Military Personnel

 

Their policies are also very flexible (including billing) and unlike most other carriers, you can also refinance your home with them, purchase life insurance or a Medicare Supplement plan, or reduce your premium by keeping your vehicles on a military base. The financial services portion of their business is likely to expand in the next five years.

 

Their prices are also excellent and they offer an amazingly high number of ancillary products. Motorcycles, homes, ID Theft, RV, ATV, renters, collectables, umbrella and boats are just a handful of additional lines of business they offer. Also, your entire claims process can be handled online. It's not a requirement, but if you have an extremely busy schedule, you'll like this feature.

 

21st Century Admittedly, it is an odd name for an insurer. But, this is the 21st century, so perhaps this is their time (all 100 years) to offer great rates and service. They have actually been operating since 1958 and they are well-known in the industry for being very responsive with online inquiries.  When you have a question or concern, they get back to you quickly.

 

They are also part of the larger Farmers group. The relationship is similar to Esurance's arrangement with Allstate. Although it's part of a bigger company, they have separate rates, offices and underwriting guidelines. With more than 2000 employees, 21st Century is one of the "big players" in the industry and their rates are very competitive, especially in portions of the Midwest and South. In certain eastern states, they have not picked up the market share that they would like.

 

Claims are handled by Farmers and their "HelpPoint Services" program. The cost-effective synergy provides a quicker and more streamlined process that is available 24/7. Because of the large number of available specialists, catastrophic events are very effectively handled. There are thousands of authorized repair facilities, so you won't have to travel far to have your work completed. WE have always rated their claims work to be "above satisfactory."

 

State Farm Everybody knows who State Farm is. You can't miss them since they seemingly have an office at every busy intersection! With close to 20,000 agents across the US, it's easy to find a local office. Most are independently run, so it's not unusual to find an agent closely integrated into the local community. We consider that a big positive. And with a national market share of just under 20%, if you're not covered with them, another relative or friend probably is.

 

What about their prices? Although their rates are still very low in many areas, increased competition has closed the gap with many of their competitors. Occasionally, they offer the best prices, but not often. Their portfolio of products is as comprehensive as any other carrier and also includes financial products.

 

If you own several properties, the combination of vehicles and homes insured with them may earn a healthy discount. Customer service varies from one agent and/or state to another, but they earn a passing grade. Claims are handled efficiently. Also, State Farm has recently provided more time, money and resources in their financial services divisions, which offer estate planning and retirement coaching. Even healthcare coverage is offered by agents, although the carrier is a completely different company.

 

Allstate Car Insurance Rates

The "Good Hands" Company Offers Excellent Rates In Many Areas

 

Allstate Wait a minute! There are already 10 carriers listed! Although that's true, we couldn't leave Allstate off the list. Even though their internet subsidiary Esurance made the list, the "Good Hands" people are the biggest publicly-held property and casualty entity in the US. They have been writing policies for more than 80 years and have a location in every major and mid-major city.

 

Like many other carriers, covering automobiles is just one facet of the business they offer. Other available products include boat, motorhome, renters, condo, motorcycle, snowmobile, landlord rental property, retirement, investments, business, life, and supplementary health. And with 12,000 Agencies located throughout the country, wherever you go, an office will be nearby.

 

There are many other reputable auto insurance companies with very competitive prices. When you compare free quotes, we have featured the carriers that will likely offer the lowest rates in your area, so not all of the companies we reviewed will appear in your personal search results. Our focus and research is designed to show you the best prices for your specific drivers and vehicles.

 

Additional News

 

J.D. Power is a reliable and respected rating and monitoring service of financial institutions. They specialize in comparing customer loyalty and retention, and have researched customer behavior since 1968. They are unbiased and accept no commercial advertising.

 

Recently they conducted a nationwide survey on one aspect of shopping car insurance companies -- Customer satisfaction. It's important to understand that this is just one component of the comparison process, but nevertheless an important factor. We listed below the 10 carriers that rated the highest:

 

Erie
Ameriprise
Hartford
CSAA
Amica
Liberty Mutual
AAA
Travelers
Geico (Berkshire-Hathaway)
Auto-Owners

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